DHL Express, a division of Germany’s Deutsche Post, has announced that it will suspend global business-to-consumer (B2C) shipments valued over $800 to individuals in the United States starting April 21. This decision follows recent changes in U.S. customs regulations, which have significantly increased the time required for clearance.
While the notice on DHL’s website does not bear a date, metadata indicates it was published on Saturday.
The suspension is attributed to new U.S. customs requirements that mandate formal entry processing for all shipments exceeding $800 in value. Previously, this threshold was set at $2,500, but the regulation was amended on April 5.
DHL clarified that this suspension does not apply to business-to-business (B2B) shipments, although such shipments may experience delays. Additionally, shipments valued under $800—whether B2B or B2C—remain unaffected by the regulatory change.
The company emphasised that the suspension is a temporary measure.
In response to Reuters' inquiries last week, DHL stated that it would continue processing shipments from Hong Kong to the U.S. “in accordance with the applicable customs rules and regulations.” DHL also added that it would “work with our customers to help them understand and adapt to the changes that are planned for May 2.”
The development follows a recent announcement from Hong Kong Post, which suspended sea mail services for goods sent to the United States. Hong Kong Post accused the U.S. of “bullying” after Washington revoked tariff-free trade privileges for packages originating from China and Hong Kong.
